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Openings · Openings

The palace opens a door: the rise of the hotel counter

· 6 min read

Ten years ago a palace pastry kitchen served the salon and the suites. Today the same kitchen has a counter on the street, a queue and a box with a ribbon. The hotel counter is the biggest change in luxury pastry of the decade.

It started in Hong Kong, where the Mandarin Cake Shop has sold to the city since 1963. Paris caught up in 2018 when Le Meurice gave Cédric Grolet a counter on the rue de Castiglione, and the queue made the case: the pastry chef had become a name, and a name sells over a counter.

The wave

The Connaught opened its patisserie on Mount Street in 2019; the Ritz Paris opened Le Comptoir in 2021; Cheval Blanc built Limbar into its ground floor the same year; Rosewood Hong Kong made Butterfly Patisserie the most photographed counter in Asia; and in 2023 The Berkeley gave Grolet a corner of Knightsbridge.

Why it works

A palace pastry kitchen is expensive and mostly idle between breakfast and tea; a counter uses the brigade and the reputation at once. For the visitor the counter is the cheapest way into a palace kitchen: the same cake at a third of the salon price, and no dress code.

Where to start

Our Hotel Patisseries section lists fifteen counters with what to buy; the Sweet Finder will match one to your craving and your city.

Frequently asked questions

What is a hotel patisserie counter?

A shop inside or beside a hotel where the hotel’s pastry kitchen sells its cakes by the piece to anyone, without a room or a booking.

Is the counter cheaper than the tea?

Usually by a factor of three or more for the same pieces.